Recorded Customer Testimonials...

 

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MGS Machine TS1000X 

Daniel Klein, MGS Machine in Plymouth, Minnesota, 265m FastE

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FlightStrata

Scott Hanson, Hoffman Enclosures in Anoka, Minnesota, 360m GigE

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MRV TS3000 Link

Ron Walz, Vomela in St. Paul, Minnesota, 350m FastE

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MRV TS3303 Link

Michael Croy, NetLogic in St Louis, Missouri, 450m FastE

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Canon Free-Space Optics Link

Richard Kanagaraj, Globus Medical in Phoenixville, Pennsylvania, 250m FastE

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MRV TS700 Free-Space Optics Link

Glenn Taber, Episcopal Health Services, Inc. New York City, NY, 200m FastE

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Canon Free-Space Optics Link

Tracey Lingle, JJC Group in Chicago, IL, 400m FastE

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Additional references:

 

 

We strive to "measure twice, cut once" when providing link design, deployment, and support services. Exceeding your expectations is our ultimate goal in every project we do.

"Do one thing, do it well " is our motto. And as a result of our Free-Space Optics specialization, we are FSO link design and installation certified on more FSO solutions than any other company in the world.

 

 

Our customers report ... 


Canon DT-130
Eden Prairie, MN

 

"We have a Canobeam connection to a building we recently opened three-quarters of a mile away across a four-lane highway. The highway ruled out a fiber link, but line-of-sight free-space optics was the perfect solution. Looking at the return on investment vs. performance for the available options,  free-space optics was the clear winner.

At three-quarters of a mile, we are right at the limit that Canon specifies, but we're seeing very high signal strength at that distance. I checked the reading on a recent foggy morning and found that the signal strength dropped only about 40 percent, which is very good, and sufficient to run the connection channel at full speed (1.25 Gbps). Steve Glennon
System Administrator
Stratasys, Inc.

 


LightPointe FlightLite 100
Hobart, NY

"Everything seemed really organized. We chose the wireless laser because we did not want to go under our parking lot to run wires. We thought in the future after the temporary offices are gone, that the laser would be a good backup.

The installation took about four hours. the installer was great at describing what he was doing and how to line up the laser."

Brien Ross
IT Administrator
Tyco Mallinckrodt Healthcare


"Completely satisfied. I really appreciate how Peter took ownership of our tight deadline and made it happen. So far so good. We have voice online and data will be tested next.

Thanks a lot!

Dan Werkema
IT Administrator
Westwood Professional Services


MRV TS1000X
Madison, WI

"System Support Solutions was very helpful, responsive, professional, knowledgeable, and thorough. The link has performed up to the expected specifications cited by System Support Solutions. I have a couple projects in mind for System Support Solutions and hope to use their products/services in the near future. Because of the service and knowledge of System Support Solutions, I always keep them in mind for projects I have."

Bryan Schenker
IT Director
Private Residence Halls
 


MRV TS3101/SC
Rockville, MD

"We needed to connect two buildings that were on separate sides of the road at higher speeds than 1.5 Mbps. The installation went very well. Peter was very knowledgeable and professional throughout the whole process. He was very responsive to all of our requests."

Terry Burke
IT Administrator
Westat


TS3000 FastE Link
Plymouth, MN


"Link installation services were excellent, and on-time.

Link performance was what was expected, cost of the solutions was a very good value for the price, and I whole-heartedly can recommend both the solution and System Support Solutions."

Adam Nawrocki
IT Director
Novus Print Media
 

TS1000X FastE link
Asheville, NC

"We are delighted with the performance and stability of our TS1000X link.


We use it to connect our network to an OC3 line that is in another building about 420 yards away. The link has had zero downtime and the speeds are as claimed."

-Don Davis
Owner
NewEraCom

"Passive" TS1A P.A.L.
FastE 100 Mbps for Data + Voice T1
Vadnais Heights, MN

 


"We are pleased with the performance of our TereScope laser after several months and your outstanding proactive service. Our site set up presented new challenges. You are rare. You did not minimize our peculiar problems or blame other subsystems. Without our asking, you researched the issues and offered solutions. We were thrilled with your offer to upgrade our equipment, at no cost, when it appeared one of your components could contribute to our erratic database access issue. This no nonsense service helped us isolate and solve the problem forthrightly.

I recommend you to others without reservation, because of your wide equipment selection, proactive service and eager partnering with customers to implement a technically sound, reliable solution."

-Wayne Olhoft
MIS Consultant
Northwest Title & Escrow

TS1000 FastE link
Maple Grove, MN 		 

"You did everything possible to help us in our decision process.  You quickly responded to every question that we had. 

The main reason we went with FSO was that it was the exact solution we needed, at right price.  We were almost ready to purchase an RF solution that was about the same price, but slower.

Installation was done professionally and on time.  In fact, it was done a week earlier than was first anticipated.

We are very satisfied with every aspect of our TereScope solution.  The connection has been solid from the moment it went up.  Absolutely no problems at all.  All of my testing has shown network speeds across the remote connection to be the same as local connections.   I would highly recommend your products and services to anyone with similar needs to ours.  The implementation of this solution was done at the same time that I was working on several other large projects.  Your helpfulness throughout the entire process aided greatly in getting this done ahead of schedule, and was a big load off of my shoulders." 

-Daniel Klein
Network Administrator
MGS Machine

LaserBit GigaPICO
Lewis Center, OH

"FSO was the most cost effective solution.

The support from System Support Solutions has been incredible even when there were possible issues that were not their responsibility. I would highly recommend them and would use them again in the event I needed another FSO solution."

John Lawler
Systems Administrator
ATS Ohio